Delivering a consistent customer experience has always been the mission of Siru Mobile. We believe that technology can clearly help to boost productivity and efficiency in restaurant operations, but it also has to simplify, not complicate, the customer experience. As simplicity is the essential sophistication for the industry.
The evolution of restaurant clients’ expectations
This is the key to successfully meet ever evolving customers’ expectations. We know that restaurant clients now want better options such as online ordering, payment flexibility, and customization. And we know how to address those needs and increase customer brand loyalty. With all that taken into consideration, Siru Mobiel has been chosen among hundreds of companies to be nominated for the Customer Experience Award at one of the biggest events for innovations transforming the restaurant industry.
The simplicity of Siru’s Direct Carrier Billing technology goes a long way towards improving the customer experience, by improving transaction speeds. Given that three – fifths of all shoppers abandon an order or a purchase when faced with a long queue, the faster checkout and processing times that our mobile payment offer could show dramatic results in boosting sales and customer satisfaction.
Impact of mobile on the restaurant industry
By participating in this year’s Restaurant Tech 2017 in London we want to point out the importance of mobile for the industry. Its innovation transformed significantly business outreach and customer acquisition & retention models.
The need has always been to be wherever the customer is – and customers are currently mobile. They also pay by mobile and restaurant brands that are anticipating this and embracing technology to enable a frictionless guest experience will lead ahead of their competition.
Come to ExCeL, London, on the 26th & 27th of September and visit Siru on Stand #1144!
Register for your free tickets here.